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Most orders ship within 1–2 business days.

We accept returns within 30 days of receipt. Items must be in original, unopened condition. Custom and made-to-order items are non-refundable.

Valley Spring Service guarantees the workmanship of products sold for 30 days from date of receipt. If your product fails after 30 days, contact us and we'll assist you in submitting a claim to the manufacturer.